Take Carey's Customer Satisfaction Survey

Carey Customers - Customer Satisfaction Survey

Customer Satisfaction Survey

Your opinions and comments are very important to us. Please assist us in our efforts to improve quality and to serve you better in the future by completing our brief survey.

1. Service Experience
	Excellent	Good	Fair	Poor
Reservations
Confirmation
Airport Greeter(if applicable)
Chauffeur
Vehicle
Billing
Overall

Comments
2. Reservations
	Excellent	Good	Fair	Poor
Friendliness
Knowledge
Speed

Comments
3. Chauffeur
	Yes	No
On time for pickup
	Excellent	Good	Fair	Poor
Appearance
Geographic Knowledge
Safety
Customer Service

Comments
4. Vehicle
	Excellent	Good	Fair	Poor
Interior Cleanliness
Exterior Appearance
Amenities (ex. Water, Newspaper)
Mechanical Condition

Comments
5. Billing
	Excellent	Good	Fair	Poor
Accuracy
Presentation Format
Timeliness

Comments
6. Would you recommend Carey to someone else?
	Yes	No

7. Would you like additional information about Carey's services?
	Yes	No

Please provide us with the following information.
City of Service:
Date of Service:
Please tell us how we may contact you if follow up is required.
First Name:*
Last Name:*
E-mail Address:*
Telephone Number:
* Fields marked with an asterisk are required.

Thank you for completing our survey. If you wish to discuss your service experience with one of our representatives, please call Customer Care at 1-888-649-3949.