Press Releases
CAREY INTERNATIONAL OPENS NEW WORLDWIDE RESERVATIONS CENTER
WASHINGTON, D.C., August 11, 2005:
Carey International, Inc. today announced that it has opened a new 100-seat state-of-the-art call center in Frederick, Maryland to service its ever growing customer base and their global transportation needs.
"Carey has established a benchmark for premium level service with our new worldwide call center," said Devin J. Murphy, President and CEO of Carey International. "Its mission is to service our customers' "high-touch" reservations involving multi-city, multi-vehicle transportation such as executive/VIP travel, meetings and events, road shows, tours and international destinations." Murphy added, "In addition, our award-winning online booking tool, www.ecarey.com, has become the preferred method for "low-touch" reservations involving point-to-point transportation such as airport transfers. We are committed to providing our customers with quality choices when making reservations for a Carey car."
"The Frederick Call Center will continue to expand and be a catalyst for continued growth for Carey worldwide," stated Gary L. Kessler, Executive Vice President, Operations. "The new Frederick center boast a number of technological advancements, such as enhanced call projection and scheduling capabilities," said Marc Mills, Vice President, Call Center Operations. Mills added, "In addition, Carey has completely reinvigorated its training curriculum focusing more than ever on delivering a pleasant and efficient reservation experience every time a customer calls Carey."
About Carey International
Carey International is the world's premier provider of limousine services and luxury ground transportation with locations in over 550 cities and 65 countries. Since 1921, the Carey brand has represented uncompromising reliability and impeccable professionalism, safety, security and quality. Carey provides a full range of chauffeured services, including luxury airport limousine services as well as transportation for road shows, special events, and tours. Certified professional chauffeurs, a state-of-the-art fleet of luxury vehicles and an industry-leading quality assurance program, set the standard for luxury limousine and executive car services. Carey also has the only Meeting and Events division in the chauffeured transportation industry, providing end-to-end event transportation and meeting management services including planning, logistics, on-site coordination and centralized billing. For more information, please visit www.carey.com.
