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Popular Topics: City to City Transportation, Chauffeured Tours, Management Services

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Our Most Common Questions, Answered

Check out our Full FAQ Section for quick answers to more common questions.


If you previously booked via phone, through a third party booking tool or through a travel advisor, your reservations will be visible if they were booked using the same email address used when registering.


Real time vehicle tracking is available to travelers through the use of the Carey mobile app. Vehicle location becomes enabled on the app approximately 15-minutes prior to the scheduled pick-up time.

For travel managers, arrangers and other professionals involved in ground transportation management, real-time vehicle tracking is available on


Yes, all changes made through the mobile app are visible to you on Carey Connect as long as you were the individual who booked the original reservation or you have FULL access to the traveler’s profile.


There is no fee for using any of the Carey International suite of booking tools. Web and Mobile app usage is part of the Carey International experience.


Carey allows travelers and arrangers to customize which notifications are sent in addition to how. Profile management screens are accessible to travelers through the Carey Mobile app as well as Arrangers, Travel Managers and Travel Agents can customize their arranger profile settings on and manage the preferences of travelers for whom they have FULL access.


Check out our Full Resource Center for more resources and help topics.

Carey Connect and the Carey App: A match made in heaven

Carey Connect and the Carey App: A match made in heaven

Carey International understands the challenges faced by travel management professionals.  Balancing control, transparency and ease of use has always been our top priority.  Carey takes that vision a step further than the competition by providing a  ...

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Managing Passenger Access Levels on Carey Connect

Managing Passenger Access Levels on Carey Connect

Carey International takes security and privacy seriously.  For this reason, we have designed a proprietary set of controls around Carey Connect user (arranger or agent) profiles and the traveler or passenger profiles in our system. Immediately upon  ...

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Are Your Interested in World-Class Travel Management Tools for Your Business?

Request a free demonstration of Carey's integration travel technology now.

Whether you are a traveler self-booking your ground transportation or a travel professional responsible for the seamless experience of others, Carey International has a suite of tools to make the booking process a breeze.

Request a Free Demo