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<span>Support Articles</span>

How to Book a Reservation on CareyConnect.com (Travel Arrangers)

Making a chauffeured ground transportation reservation with Carey International is an intuitive process that allows you to book one or many trips quickly. CareyConnect.com has advanced features suited for the needs of a travel arranger or travel manager that allow trip management, and especially the reservation process, to be easier than ever. When making a reservation, start by creating an arranger profile on Careyconnect.com, and then click on Arranger. Complete the registration and then log in as an arranger….On the arranger home page, select Passenger Management….Add passengers one by one (A) or via upload (B). The template

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How to Get Receipts After a Trip

Whether you’re a traveler who can’t find your post-trip email with the receipt information in question, or an arranger who needs to obtain a receipt for a traveler’s trip with Carey International, CareyConnect.com makes it easy to access your trip receipts. Follow these step-by-step instructions to retrieve your receipts using the provided options: Option 1: Using Reservation Number and Passenger’s Last Name 1. Access the Receipt Retrieval Page On the homepage of CareyConnect.com, locate and click on the Get Receipts option. 2. Enter Reservation Information If you have the reservation number and the passenger’s

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Travel Advisors: Updating profiles with Travel Industry IDs

Travel industry professionals with a valid ARC, IATA or CLIA ID are eligible to earn commission for each trip booked.  For users wishing to book on Carey Connect, updating your profile with your industry specific ID has never been easier! To add your ID to your newly created profile in Carey Connect, go to the My Profile menu option.   From the My Profile section, navigate to the MY COMPANY DETAILS section at the lower section of the My Profile screen:   Click the pencil icon to switch to edit mode. Enter your company name and travel agency ID.   Save your entries to complete the update.   You are now ready to begin

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Managing Passenger Access Levels on Carey Connect

woman walking towards a waiting car with door help open by chauffeur

Carey International takes security and privacy seriously.  For this reason, we have designed a proprietary set of controls around Carey Connect user (arranger or agent) profiles and the traveler or passenger profiles in our system. Immediately upon registering on Carey Connect, arrangers, agents and travel management professionals have the option to add passengers in one of two ways: Navigating to the Passenger Management section and selecting the [+ Add Passenger] option. Immediately begin booking a new reservation and select + Add New Passenger.   When passengers are added through one of these two options, Carey’s system will

Organizing Passenger Profiles on Carey Connect

Travel industry professionals with a valid ARC, IATA or CLIA ID are eligible to earn commission for each trip booked.  For users wishing to book on Carey Connect, updating your profile with your industry specific ID has never been easier! To add your ID to your newly created profile in Carey Connect, go to the My Profile menu option:   From the My Profile section, navigate to the MY COMPANY DETAILS section at the lower section of the My Profile screen:   Click the pencil icon to switch to edit mode.  Enter your company name and travel agency ID:   Save your entries to complete the update: You are now ready to begin booking

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Carey Connect and the Carey App: A match made in heaven

Carey International understands the challenges faced by travel management professionals.  Balancing control, transparency and ease of use has always been our top priority.  Carey takes that vision a step further than the competition by providing a fully integrated suite of tools designed to meet the needs of travel professionals and travelers alike….All reservations booked on Carey Connect are visible in real-time on the Carey Mobile App.  If your traveler has a last minute change to his or her itinerary, you can see changes made to the reservation and even receive notifications of those changes on Carey Connect.  Even passenger

Carey Connect: Connecting to other booking platforms

Carey Connect is not only a powerful tool for Carey customers looking for an alternative to telephonic bookings but is also fully integrated with several third party booking tools.  As of the date of this article, reservations made via any of the following partner sites are also able be viewed, modified, shared or cancelled on Carey Connect. B2B partners include the following: Groundspan Deem Sabre GetThere Apollo Travelport Mozio Gett This is made possible by using the arranger’s email ID used at the time the reservations are made.  This email ID is used to register and subsequently log in to Carey Connect. If you are

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Using Carey Connect for teams

Carey Connect© is a powerful tool which works well for team members managing travel for others.  There are several features which aid and assist in sharing of information, eliminating redundant processes and ensure transparency throughout all phases of every trip. Establishing a Business Account: Establishing a business account is a great way to group information together for several team members who may be booking across an organization.  A business account allows for a centralized credit card to be used and shared and all trip information to be consolidated in one place.  A business account also allows your account manager to

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