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popular topics - City to City Transportation, Chauffeured Tours, Management Services
FEATURED FAQS
Q: If I sign up and begin booking online, will my reservation history be visible?
A: If you previously booked via phone, through a third party booking tool or through a travel advisor, your reservations will be visible if they were booked using the same email address used when registering.
Q: How do I locate my vehicle or track the vehicle for a traveler I am supporting?
A: Real time vehicle tracking is available to travelers through the use of the Carey mobile app. Vehicle location becomes enabled on the app approximately 15-minutes prior to the scheduled pick-up time.
For travel managers, arrangers and other professionals involved in ground transportation management, real-time vehicle tracking is available on www.careyconnect.com.
Q: As a Carey Connect user, can I see changes made by my traveler through his/her Carey Mobile App?
A: Yes, all changes made through the mobile app are visible to you on Carey Connect as long as you were the individual who booked the original reservation or you have FULL access to the traveler’s profile.
Q: Is there any fee associated with using any of the Carey International technology?
A: There is no fee for using any of the Carey International suite of booking tools. Web and Mobile app usage is part of the Carey International experience.
Q: How can I manage which notifications are sent?
A: Carey allows travelers and arrangers to customize which notifications are sent in addition to how. Profile management screens are accessible to travelers through the Carey Mobile app as well as Carey.com. Arrangers, Travel Managers and Travel Agents can customize their arranger profile settings on CareyConnect.com and manage the preferences of travelers for whom they have FULL access.
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Whether you are a traveler self-booking your ground transportation or a travel professional responsible for the seamless experience of others, Carey International has a suite of tools to make the booking process a breeze.
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