Carey Passenger Website to be Released In Q2
Carey, the global leader in premium chauffeured ground transportation, is in the final stages of developing its brand-new passenger website—a major milestone in its digital innovation roadmap. The planned launch marks the beginning of a broader rollout of technical upgrades designed to give travelers and travel arrangers unprecedented control, transparency, and convenience when managing their ground transportation experiences.
The release of the new passenger website precedes the highly anticipated launch of a redesigned travel arranger portal, part of Carey’s multi-phase initiative to transform client-facing technologies across its global platform.
A Smarter, More Intuitive Experience for Passengers
The new site delivers a streamlined and intuitive interface that makes booking, tracking, and managing rides easier than ever. Among the standout features that users can expect are:
- A Unified Trip View
Booking information, chauffeur details, and live vehicle tracking are now integrated into a single, user-friendly view, eliminating the need to switch between screens. - A Faster, Smoother Booking Experience
A simplified interface allows travelers to book rides 28% more quickly, with smart workflows that reduce friction and improve usability. - Full Control and Transparency
Users can easily modify bookings and see real-time changes reflected immediately, along with any pricing adjustments, ensuring total clarity. - Clear Chauffeur Details at a Glance
Key information about the assigned chauffeur is prominently displayed, allowing passengers to easily identify their driver. - Optimized for Mobile Use
The mobile-friendly design allows passengers to manage trips effortlessly on the go, with full access to all features and updates. - Simplified Trip Sharing
Passengers can now share trip details with family, friends, or colleagues with a single click, enhancing communication and safety. - Smart Homepage Overview
The updated homepage highlights the most relevant trip information, helping users stay organized and informed about upcoming rides.
Laying the Groundwork for More Innovations Ahead
These passenger-facing upgrades are just the beginning. Carey is also preparing to launch phase two improvements to the passenger website that will enable real-time vehicle tracking and a more detailed estimate screen that will itemize projected fares. In addition, an arranger booking application will be released later in the year, bringing similar improvements in usability, transparency, and booking intelligence to administrative users. These tools are designed to meet the evolving needs of corporate travelers and global travel programs, ensuring Carey continues to deliver the highest level of service and operational excellence in the industry.
“Carey has always been synonymous with reliability, professionalism, and comfort,” states Leo Hadloc, Carey’s Manager of Applications Development. “Now, we’re pairing that trusted legacy with the technology our clients expect—providing them with a seamless experience before, during, and after every ride.”
The new passenger website is slated to go live at the end of Q2, 2025, and will be available to all Carey users worldwide.