With Carey, accountability is of the utmost importance, which is why we utilize one point of contact for all your needs. Centrally managed in Frederick, MD, our centralized Customer Engagement Center provides 24/7 customer support to more than 1000 cities worldwide.

Each Carey location houses a dedicated operations team consisting of experienced management and support staff with extensive local expertise and years of experience in the chauffeured transportation industry to attend to local needs.

In the event of unforeseen circumstances or emergencies, Carey also maintains a service recovery plan that utlizes a technology-enabled mobile network of reservation agents around the country and data facility in Chicago with immediate (mere seconds) cut-over capabilities in order to avoid service disruption.